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The Inside Scoop on Interviewing at Dunkin’ Brands

Here’s 10 Tips for Interviewing at Dunkin’ Brands

Courtney Reun
Employer Brand Manager

Stressed about your job interview at Dunkin’ Brands? We’re here to tell you: don’t sweat it! When you interview with us, we want you to be yourself and have fun (Yes, we said fun!) during the process.

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“At Dunkin’ Brands, we look at our interviews as a two-way street,” says Director of Talent Acquisition Wendy Manganaro. “It’s a chance for us to get to know who you are beyond your resume, but it’s also an opportunity for you to ask us questions to gauge whether the position and our culture are the right fit for you.”

Wendy has mastered the ins and outs of interviewing over the course of her career in Human Resources. Here are her top 10 tips for interview success at Dunkin’ Brands:

1. Do your research. The worst thing you can do is show up to your interview unprepared. Take a look at the About Us section of the Dunkin’ Brands website for a comprehensive overview of our organization, and scope out the Newsroom for what’s new and topical with our brands.

2. Know your interviewers. Before your interview, the Talent Acquisition team provides you the names and titles of the Dunkin’ Brands employees you will meet. It doesn’t hurt to look them up on LinkedIn to learn a little about their experience to help guide your conversations.

3. Practice makes perfect. You know yourself best, of course, but talking about how great you are can feel a little awkward at first. Wendy’s advice? Practice explaining three accomplishments you’re most proud of in front of a mirror or to a friend to work out the jitters ahead of your interview.

4. Bring your questions. Wendy says that having no questions to ask an interviewer is a missed opportunity. This is your chance to find out if the job, company and culture are the right fit for you, so use it to gain as much insight as you can.

5. Check your drive. A day or two before your interview, plug in our address (That’s 130 Royall Street, Canton, MA if you’re heading to Brand Central!) on Waze or whatever navigation app you use. Give yourself extra time for traffic and weather—and come a few minutes early to check out our lobby, where we offer complimentary coffee, donuts, and ice cream!

6. Dress for success. Most candidates are happy to learn that the dress code at Dunkin’ Brands is casual. However, on your interview day, we suggest wearing something professional that makes you feel confident and allows your personality to shine through.

7. Be Y-O-U! Even if you’re prepared, you may still be a little nervous, and that’s okay! Take a deep breath, be yourself, and let your passion shine through. We encourage all our employees to bring their whole selves to work each and every day, so this is a great opportunity for us to really get to know you. 

8. Be specific. One-word answers don’t paint a picture of who you are, so be sure to share some examples (like the ones you practiced in front of the mirror!) to help us understand why you’d be a great fit for Dunkin’ Brands.

9. Send a thank you. People often ask whether thank you notes after job interviews are still expected these days. Wendy says it’s a nice touch: “Sending a thank you email within 24 hours of your interview signals to the team that you are thoughtful, thorough and interested, which is exactly the type of person we want at our company!”

10. Act fast on follow up. After your interview, keep an eye out for communications from the Talent Acquisition team on next steps. Responding quickly (and honestly!) will help keep the process moving and show us that you’re interested in the position

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