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Evon Dunkin' Brands

Meet Evon, Sr. Customer Relations Coordinator

Courtney Reun
Employer Brand Manager
Our People

Who better to hear from about what it's like to work at Dunkin' Brands than from actual Dunkin' Brands employees? We recently chatted (over a cup of coffee, of course) with Senior Customer Relations Coordinator Evon to hear more about her time at Dunkin’ Brands and her experience taking on a temporary assignment outside her department. 

Headshots_Evon_Li_5_2019

Q: We'll start with our favorite question: What are you drinkin’ & what are you scoopin'? 

A: I'm drinkin' an iced latte with skim milk, one pump of mocha swirl, and one pump of caramel swirl and scoopin' Tax Crunch.

Q: When did you know you made the right decision to work at Dunkin’ Brands?

A: I joined Dunkin’ Brands’ Consumer Care team as a Customer Relations Coordinator a few months after receiving my bachelor’s degree. In hindsight, I feel fortunate to have found a job so quickly after graduating. I remember feeling an immense pressure to find the perfect position at the perfect company at the perfect time before I got to Dunkin’ Brands. When I took the position, I was wondering if I would like the company and the work? Would the culture be the right fit for me? I think a lot of people can relate to those initial feelings of uncertainty when they start at a new company. It wasn’t until after a few weeks on the job that I realized I had made the right decision. I have met and am working with so many intelligent, kind, and genuine people, and it is so easy to immerse yourself into the culture of the company. It took a few weeks of settling in — which is to be expected anywhere — but, at the end of the day, every day, I have no regrets about choosing to work at Dunkin’ Brands.

Q: In your own words, describe #dunkinbrandslife?

A: I think Mikaela described #dunkinbrandslife perfectly (if you haven’t read her Q&A, be sure to check it out here!). She said: “We work hard and we play hard.” It’s not uncommon to see people working in the office past 5 p.m. or to see people work through their lunch break, but it’s also not uncommon for employees to take multiple ice cream breaks during their day or leave early for their child’s soccer game. To me, #dunkinbrandslife is a balance of work and fun, something that I appreciate every day!

Q: What are you most proud of?

A: In terms of my career, I think I’m most proud of receiving my promotion. It might sound trivial, but — as a young professional — it means so much to be recognized for the work you do. It’s definitely something that I had to earn, but receiving the promotion was an indication that I was trusted with the work I do and that what I brought to the table was valued.

Q: How have you grown your career at Dunkin’ Brands?

A: When I first started at Dunkin’ Brands, I wanted to soak up as much information and experience as possible. I made an effort to try to take on more work, become more involved in the company, and look for opportunities for professional development. After two years in Consumer Care, I wanted to learn more about the brand and expressed interest in corporate communications. I was lucky to be supported by my manager and others within the organization to create and, ultimately, take on a temporary assignment on the Corporate Communications team. Currently, my role is to support Corporate and Internal Communications on a number of different initiatives and assignments related to employees communications.

Evon and Mikaela Dunkin' Brands Women's Conference

Q: Now for some fun to get to know you a bit better. What’s currently on your Spotify playlist?

A: I’m a big fan of Kehlani and usually listen to her on repeat. If not Kehlani, you’ll find me listening to the playlists Pop Rising or Tops Hits (basic, I know).

Q: If you could have dinner with one person, who would it be and why?

A: Jeff Probst, the host of “Survivor” on CBS. I have so many questions about Survivor and what happens behind-the-scenes. Who better to answer those questions than Jeff himself?

Q: What show are you currently binge watching?

A: I’m currently watching Comedians in Cars Getting Coffee on Netflix. It’s hilarious — I highly recommend!

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