Our Guests

Wherever they are in the world, our guests come to Dunkin’ Donuts and Baskin-Robbins restaurants for the same reason: to enjoy high quality, great tasting products in a convenient, friendly setting. We always strive to provide our guests with superior choice, quality and service at a great value.

Nutrition, Choice and Better-For-You
At Dunkin' Brands, our continued focus is on providing a menu that is great tasting with high quality choices, while meeting the demands of our guests' busy lives. We also remain committed to offering menu options at Dunkin’ Donuts and Baskin-Robbins that meet certain dietary guidelines and preferences so that each guest can make the choice that’s smart for them. Our DD SMART® and BRight Choices® menus help our guests identify better-for-you choices at our U.S. restaurants.

Our guests can find nutritional information, such as calorie, sugar and fat content for each U.S. menu item, and obtain ingredient statements and information about allergens, in Nutrition Catalogs on DunkinDonuts.com and BaskinRobbins.com.

Dunkin’ Brands also has a Nutrition Advisory Board, comprised of leading experts on nutrition and health and wellness, that helps us understand and stay ahead of health and wellbeing trends so we can better meet the evolving needs of our guests. The board informs us of new developments in nutrition science and health-related research that impact our product portfolio, and provides us with a valuable external perspective as we develop and reformulate products and enhance the overall nutritional value of menu choices in our U.S. restaurants. To read more about the Nutrition Advisory Board, please click here.

To read more about our nutrition-related goals, please visit our CSR Report.

Food Safety
Food safety continues to be a key priority for Dunkin’ Donuts and Baskin-Robbins restaurants and our supply chain. For more information, please view our Food Safety Statement.

Guest Feedback
Our guests’ opinions are important to us. We provide our guests with mechanisms to provide feedback on their experiences in our restaurants or with the products on our menu. For more information on reaching our Guest Relations representatives, please click here.